Sidereal Technology
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Shipping & Returns Policy

At Sidereal Technology, we want you to be completely satisfied with your purchase. If a product doesn't quite meet your expectations, we are here to help make it right.

90-Day Return Window

You have 90 days from the date of delivery to initiate a return for a refund or exchange. To be eligible for a return, items must be unused, in the same condition that you received them.

Custom & Products

Please note that custom, made-to-order products are final sale and cannot be returned or exchanged. Because these items are crafted specifically for you, we cannot accept them back unless they arrive damaged or defective.

Return Shipping

How to Start a Return

  1. Contact us at sales@siderealtechnology.com with your order number and the reason for your return.
  2. We will review your request and provide you with the appropriate return shipping address.
  3. Package your item securely and ship it back to us using your preferred carrier.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your item. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 business days.